Privacy Policy

1. Who We Are

Rice Tutors LLC ("Rice Tutors," "we," "us," or "our") provides online tutoring for students. This Privacy Policy explains what information we collect when you visit ricetutors.academy, submit one of our forms, or contact us, how we use that information, and the choices you have.

2. Information We Collect

We collect information you choose to give us, including:

• Your name
• Email address
• Phone number
• Information about your student, such as the student's first name, grade level, course, and current grades
• Your answers to questions on our forms (for example, what your student is struggling with and when their next test is)

This includes information you submit through our website and through lead forms on Facebook and Instagram. When you submit a Facebook or Instagram lead form, Meta shares the information you entered with us.

We may also collect limited technical information automatically when you visit our website, such as your browser type, device, pages viewed, and how you arrived at our site (see "Cookies, Analytics, and Advertising Pixels" below).

3. How We Use Your Information

We use your information to:

• Send you the guide or other resources you requested
• Contact you by phone call, text message (SMS), and email about tutoring for your student, including scheduling a call
• Answer your questions and follow up on your request
• Provide, manage, and improve our tutoring services
• Measure and improve our advertising and website
• Keep records of our communications with you and meet legal obligations

4. We Do Not Sell Your Personal Information

We do not sell, rent, or trade your personal information to anyone.

5. How We Share Information

We share your information only:

• With service providers who help us run our business and respond to you, such as our customer relationship management (CRM) platform, scheduling, phone, text messaging, and email providers, and only as needed to provide those services
• With the tutor who works with your student, if you become a client
• When required by law, regulation, or legal process, or to protect our rights and the safety of others

Mobile phone numbers and SMS opt-in consent are not shared with or sold to third parties or affiliates for marketing purposes.

6. Text Message (SMS) Terms

By submitting a form and providing your phone number, you agree that Rice Tutors LLC may contact you by phone call and text message about the guide you requested and about tutoring for your student. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

• Reply STOP to any text message to opt out. You will receive one confirmation message and no further texts unless you opt in again.
• Reply HELP for help, or contact us using the details below.

Carriers are not liable for delayed or undelivered messages.

7. Email Communications

If you give us your email address, we may send you the guide you requested and emails about our tutoring services. You can unsubscribe at any time by clicking the unsubscribe link in any email, or by emailing us at the address below.

8. Cookies, Analytics, and Advertising Pixels

Our website uses cookies and similar technologies, including analytics tools (such as Google Analytics) and advertising pixels (such as the Meta Pixel). These tools help us understand how visitors use our site and measure and improve the performance of our ads on platforms like Facebook, Instagram, and Google. These providers may collect information about your visit, such as pages viewed and actions taken, under their own privacy policies.

You can control cookies through your browser settings, and you can manage ad preferences in your Meta and Google account settings. Blocking cookies may affect how parts of our website work.

9. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We keep your information only as long as needed to respond to you, provide our services, and meet legal, tax, or accounting requirements. When we no longer need it, we delete it or make it anonymous.

10. Children's Privacy

Our forms and communications are intended for parents and guardians. We collect information about a student from the student's parent or guardian. We do not knowingly collect personal information directly from children under 13. If you believe a child under 13 has given us personal information, please contact us and we will delete it.

11. Your Choices and Deleting Your Information

You may ask us to access, correct, or delete the personal information we hold about you or your student. To make a request, email us at the address below with the subject line "Privacy Request" and include the name, email, and phone number you used. We will respond within a reasonable time, and we may need to verify your identity first. We may keep limited information where the law requires it, or to record that you asked us not to contact you.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.

13. Contact Us